Privacy Policy

1. Information We Collect

When you book a session or contact us, we collect:

• Personal details: name, email address, phone number.
• Booking information: service selected, date and time, session notes.
• Payment information: processed securely — we do not store card details.
• Usage data: pages visited, browser type, IP address (via standard server logs).

2. How We Use Your Information

• To confirm and manage your bookings.
• To send session reminders and follow-up communications.
• To process payments via Stripe.
• To respond to enquiries submitted through our contact form.
• To improve our website and services.

3. Data Sharing

We do not sell or rent your personal data. We share data only with:

• Payment Gateway — for payment processing.
• Google — for Google Meet session links and calendar events.
• Service providers who assist in operating our website, under confidentiality obligations.

4. Data Retention

• We retain your booking and contact data for up to 1 year for record-keeping and support purposes, after which it is securely deleted.

5. Your Rights

• You have the right to access, correct, or request deletion of your personal data. To exercise these rights, email us at powerbi@bijobsupport.com.

6. Cookies

• We use essential cookies to operate the website (session management, security). We do not use advertising or tracking cookies.

7. Security

• We implement industry-standard security measures to protect your data. All data is transmitted over HTTPS. Payments are handled entirely by Payment Gateway compliant infrastructure.

8. Contact

• For privacy-related queries, contact us at powerbi@bijobsupport.com.